Privacy Policy

Who are we?

Owner: Sillage Voyages – Bordeaux
SIREN number: 991 202 136
Phone: 07 70 31 85 02
Website address: https://sillagevoyages.com/en/
Publication manager: Sillage Voyages
Hosting provider: OVH – SAS au capital de 10 174 560 € – RCS Lille Métropole 424 761 419 00045. Code APE 2620Z. N° TVA : FR 22 424 761 419. Siège social : 2 rue Kellermann – 59100 Roubaix – France
Technical manager: LMWEB web agency

Use of collected personal data

Comments

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect unwanted comments. An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to check whether you use it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly visible next to your comment.

Media

If you are a registered user and upload images to the website, we advise you to avoid uploading images containing GPS location EXIF data. Visitors to your website can download and extract location data from these images.

Contact forms

The purposes of this data processing are to allow prospects to send us quote requests on our website https://sillagevoyages.com/en/. We ask for a phone number and an email address so that we are able to contact the person again to follow up on their request for information or a quote. The form is located on the contact page.

Cookies

If you leave a comment on our site, you will be offered the option to save your name, email address and website in cookies. This is solely for your convenience so you do not have to enter this information if you leave another comment later. These cookies expire after one year. If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser. When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, and that of a screen option cookie is one year. If you check “Remember me,” your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted. When editing or publishing a post, an additional cookie will be saved in your browser. This cookie contains no personal data. It simply indicates the ID of the post you have just edited. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (for example videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site. These websites could collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have an account connected to their website.

Statistics and audience measurement

This website uses Google Analytics to collect data and statistics about the traffic of https://sillagevoyages.com/en/. You can read Google’s privacy policy on these pages: https://policies.google.com/privacy?hl=fr_FR

Use and transmission of your personal data

Data retention period

If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to recognize and automatically approve subsequent comments instead of leaving them in the moderation queue. For users who register on our site (if this is possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except for their username). Site managers can also view and modify this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including the data you have provided to us. You can also request the deletion of personal data concerning you. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data

Visitor comments may be checked using an automated spam detection service.

Contact information

Sillage Voyages – 07 70 31 85 02

Additional information

How we protect your data

We put as many measures as possible in place to maintain a high level of security. Here are some of the security measures we take.a0

User access control

Activation of two-factor authentication for all users across all the services we use (if, of course, the service used offers this feature). Access restricted by IP address to some of our databases. Use of passwords that are difficult to decipher (no, we won’t tell you more about that point, you will understand why).

Software protection measures

Automatic updates on all operating systems and software that we use.

Data encryption

SSL certificate (https).

Subcontractor control

For each subcontractor: verification of the privacy policy and the measures implemented regarding GDPR; analysis of server location: we favor subcontractors that store data in data centers in France for greater security.

Procedures implemented in the event of a data leak

Detection of the leak via several internal notification systems. Sending an email within 72 hours of detection to the person or persons concerned to inform them of the leak and provide them with as much information as possible so that they can assess the real risk to their rights and freedoms. In-depth analysis of the security breach to correct it and prevent any similar future breaches. For more information, you can visit the website of the LMWEB web agency based in Perpignan.